Holiday Gifting + Shipping FAQ

We know that the holidays can be stressful and shopping for everyone on your list can be overwhelming. We want to take the stress out of holiday shopping so that you can focus on making the most out of moments with your loved ones. Here is some useful information to make sure you get the best shopping experience! 


Let’s Talk Shipping 

To ensure you receive your Moonglow piece in time, please refer to our holiday shipping cut-offs:

  • Last day to order and receive your Moonglow before Christmas express shipping: December 22nd
  • Last day to order with overnight shipping: December 23rd
  • Last day to order with standard shipping: December 17th

Need To Make A Change Or Return

Everything about your piece deserves to be perfect, and we will do everything we can to get it right. If you do in fact want to make a return or change something this is our return policy: 

  • Our typical return policy is 30 days, but because you may want to start purchasing early for the holidays, Moonglow will always be willing to work with our customers to make sure we help solve the situation properly! 

How to reach Customer service 

Here is all our Info, or visit us Here!

Service Hours: Monday - Friday 8:30am - 5pm

Call Us: 888-707-9083

Text Us: 305-930-8264

Email: [email protected]